What you can contact us about
- Bug reports
- Feature requests
- Barcode format corrections
- SEO or content corrections on tool and guide pages
- Business inquiries
- Privacy requests (GDPR / CCPA)
- Legal or DMCA notices
- Questions about the Terms of Use
Privacy and data subject requests
For privacy-related requests under GDPR, CCPA, or other applicable data protection laws — including requests to access, correct, delete, or restrict your personal information — use the form above with the category “Privacy request (GDPR / CCPA)”, or email [email protected] with the subject line “Privacy request”. We aim to respond within 30 days as required by GDPR. See the Privacy Policy for the full list of rights available to users in the EEA, the UK, Switzerland and California.
Legal, DMCA and trademark notices
For legal notices, copyright (DMCA) claims, or trademark concerns, use the form above with the category “Legal notice (DMCA / trademark)”, or email [email protected] with the subject line “Legal notice”. Include all information required by applicable law for us to evaluate and respond to your request.
Response expectations
We aim to respond to all inquiries within a reasonable timeframe, typically within 30 days for privacy requests as required by GDPR. For general feedback and bug reports, response times depend on volume and priority. Not all suggestions can be implemented, and we may not respond to every message individually.
A note on sensitive data
The barcode tools on ReadBarcode.com process camera frames, uploaded images, and the values you paste into validators directly in your browser — they are not transmitted to us. There is rarely a reason to attach a sensitive barcode payload, Wi-Fi credential, vCard, GS1 element string, or regulated identifier to a support email. Where possible, describe the issue and include a non-sensitive example or screenshot instead.